Actual product packaging and materials may contain more or different information than what is shown on our website. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using or consuming a product.

• Product: The product images shown are for illustration purposes only. Actual Product may vary depending on stock available with the vendor.
• Cash on Delivery (COD): Please note that cash on delivery is not available for fun purposes. It is a serious crime to do so and we will not accept any orders with such intentions.
• Pot: Please note that any pots shown in product images are for illustration purposes only. The pots you receive will be small-sized and come in black, brown, or white colors.
• Bird Houses: We would like to clarify that we offer only natural wooden and standard green color bird houses. The images displayed on our website are for reference purposes only and are not indicative of the exact product that you will receive. We take great care in ensuring that our products are made from high-quality materials and that they meet the highest standards of craftsmanship.
• Bulbs: Please note that bulbs offered on our site are seasonal and may not be available year-round. We can only provide them during the specific season when they are in bloom.

At GreenOxyHome, we want our customers to be completely satisfied with their purchases. Please take a moment to read our refund and return policy below:

• We regret to inform you that any product is not eligible for return or refund due to their perishable nature.
• Bird Houses, Pet Houses and Bird Feeders: If you are not completely satisfied with your purchase of a bird house, pet house or bird feeder, you can inform us on mail or any other customer service number within 24 hours of receipt/delivery. However, please note that the customer is responsible for return courier, and forward shipping and management charges, which will amount to approximately 250 INR.

We take the quality of our products very seriously and aim to provide our customers with the best possible service. If you have any questions or concerns regarding our return and exchange policy, please do not hesitate to contact our customer service team.